Festival FAQ

Safety, Security & First Aid

Have fun, be sensible, respect eachother, and don’t do anything illegal

Questions and support

Our volunteer stewards will be present around the festival in easily recognisable staff t-shirts – feel free to say hello and ask for help.

You can also ask our team behind the bar, the security team, or the lovely folk in the glitter bar.

Just don’t be an idiot

We want the event to be enjoyed by everybody.

Therefore, we reserve the right to eject any patrons who are causing danger or disruption to the event, with no refunds. This extends across the festival site to the parking and camping areas. Any illegal activity will be reported to the Police.

Welfare and first aid

The first aid tent is clearly marked and should be your first stop if you’re feeling unwell.

Welfare and First Aid provision is located outside the bar and is operated by our trained and experienced staff. This service is open during event hours and all visits will be logged and recorded.

Medication storage

Please bring any medication that you would normally take and tell your friends about any allergies that you have. Medication can be safely stored and refrigerated at the event First Aid point, outside the main bar, if required. Please remember that all medication must be self-administered.

Security searches

Official security personnel reserve the right to conduct security searches of persons, clothing, bags and all other items on entry and exit.

We will confiscate items which may cause danger or disruption to the event. Please note that we are not responsible for any prohibited items or other items that we deem inappropriate or unsafe that are confiscated.

Inflatables and activities

We offer rides, attractions and games, which are free to use. These facilities must be used responsibly and in accordance with the operator’s instructions including in respect of health and safety.

Use of any such rides, attractions and games is entirely at your own risk and Hereford Round Table/Rock the Barn cannot be held responsible for any injury caused by misuse.

Challenge 25

If you are lucky enough to look under 25, we may ask you to prove your age when entering the event or when attempting to buy alcohol as part of our Challenge 25 Alcohol Policy.

Any one of the following is considered an acceptable form of ID:

  1. Passport (not a photocopy). Foreign passports are acceptable if in suitable condition and include a photograph.
  2. Full or provisional photo card driving license issued by the DVLA.
  3. Proof Of Age Card – The card must be part of the PASS scheme and carry their hologram.

If you are under 18 you are committing an offence if you attempt to buy alcohol. Similarly, anyone purchasing alcohol for someone under 18 is committing an offence.

Left luggage and cloakroom

Sorry, there are no luggage or cloakroom facilities at the event. If you have lost something please ask a member of staff and we will check if it has been handed it.

CCTV and camera footage

Smile, you’re on camera!

We will be taking photos and videos during the event for promotional purposes. If you would not like to appear, please make this clear to the staff in the ticket booth, although we cannot control footage that other patrons may take.

A CCTV system is in operation across the event site for everyone’s safety and well-being.